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Patient portal for a healthcare provider
Multi-location clinic group · 8 weeks to delivery
55%
Reduction in front-desk call volume
8
Weeks to delivery
78%
Patient portal sign-up rate
The challenge
Patients called the front desk for appointment confirmations, lab results, and billing questions. Staff spent hours on the phone each day, and patients complained about long hold times.
Our approach
We built a HIPAA-aware patient portal with secure login, appointment scheduling, lab result notifications, and online bill pay. It integrated with their existing EHR via HL7 FHIR APIs.
Stack
Next.jsTypeScriptPostgreSQLAWSFHIR APIAuth0
“Our front desk finally has time to focus on patients in the room instead of patients on hold.”
Dr. Priya Nair, Medical Director
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