Analytics dashboard for a B2B SaaS platform
Series A SaaS company · 5 weeks to delivery
90%
Reduction in weekly reporting time
5
Weeks to delivery
100%
CS team adoption in first week
The challenge
Product and customer success teams were pulling usage data from three different tools every Monday to build a weekly report. Churn signals showed up late, and nobody had a single view of account health across the customer base.
Our approach
We built a unified analytics dashboard that pulled from their product database, Stripe, and Intercom via nightly sync jobs. Account health scores, feature adoption trends, and renewal risk flags landed in one place with filters by segment and plan tier.
Stack
“We stopped living in spreadsheets. The dashboard paid for itself in the first month.”
Marcus Webb, Head of Product
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